Tips for collaborative writing

Software like wikis and change-tracking features can make it easier for groups of people to work together on reports and plans.  But the software can't help with the hardest part of collaborative writing -- the human side.

Team writing is hard because even similar people have different ways of communicating information, have access to different facts (which seem to come out at the last minute) and interpret the same information differently.  Also, some people are comfortable writing in an organized, step-by-step fashion, while others do their best work in what seems to others to be a mad and maddening rush.

Here are some tips that can help you work better with your co-authors, and more importantly, keep you from wanting to grab their pens and stick it...

1. The team should decide on a way to write collaboratively. If you use a wiki - a document that allows for multiple collaborators -- or software features like 'track changes' in Microsoft Word, be sure that everyone knows how to use the tools.  If a team member is not comfortable with a type of technology, it might be easier to pick someone to take that team member's work and upload it to the team document.  Once the team has selected an approach to collaboration, every member of the team is responsible for knowing how to use the technology.
   
   
2. The team should create an electronic library of shared documents that all authors can use as a resource for their writing.  The library should include all relevant plans, reports and memos, as well as raw information (such as data tables from government sources.)  There are a number of services that offer file sharing, either free or on a monthly subscription basis.
   
   
3. Ensure that all members understand their roles and responsibilities. Members of the writing team have to know whether they are providing data for someone else to write, writing portions of the document, reviewing other people's work, or making edits themselves.
   
   
4. Make deadlines clear, and make them at least 20% longer than what the authors say they need to complete their work.  No matter how well planned the writing project is, things are going to happen.  Somebody might get sick or have a work/family emergency. Somebody is not going to get things done in time for any variety of reasons.   Another reason for extending the deadlines is that the process of drafting -- or seeing others' drafts -- helps you see new connections and gaps and create new ideas.  An extra few days can help you create a much better product.
   
   
5. The team should pick a lead author and final editor. The lead author's role is to bring everything together.  The final editor's role is to make sure the work reads as if it were written by a single person.  If only one person can fulfill both roles, plan some time for the lead author to step away from the document and come back to it with a fresh set of eyes. Editing your own work is difficult, because you tend to see what you expect to see, rather than what's there.  That's why we can find typos and grammatical errors in others' writings, and miss them in our own.
   
   
6. Unless there is a good reason to do otherwise, the lead author should make the team document available to everyone to look at while it is being drafted.  It is everyone's responsibility to read their teammates' work, and to alert the lead author to any factual errors, inconsistencies or new ideas that come from connecting the dots in others' work.
   
   
7. Everyone should respect the fact that everyone else has a different way of working.  If you're the kind of person who can write over a long period and in steps, don't get so huffy about the people who get their bursts of inspiration under the stress of a deadline.  But, if you're a last-minute writer, and others need your work to complete theirs, waiting for the spark of inspiration is not artistic -- it's rude. As with any relationship, the more everyone talks about what they need, what they like and what ticks them off, the happier they will be.
   
   
8. When it's all done, enjoy and celebrate the hard work. Even if you feel like you never want to talk to the collaborator again, go have a drink or a cup together.  Whatever it was that drove you crazy about the other person's work, it probably wasn't that big a deal.
   
   
9. If you're going to work with the same people again, talk  with them about how things can be done better.  Remember to say first what you would do differently before you ask someone else to change their ways.  If you're going to work with different people, reflect on your experiences and help your next set of teammates to work better.

--Leonardo Vazquez, AICP/PP

The Bloustein Online Continuing Education Program offers a number of courses on teamwork, writing and other aspects of professional practice.  Please see the course catalog for more on upcoming courses.